Arrival/Departure
  Arrival: 2.00 pm, Departure: 11.00 am
The rooms are available from 2.00 pm till 11.00 am on the day of departure. The Spa can be used prior to Check-in and on departure after check-out. Changing facilities are available.
 
Parking
  A secure underground parking and a parking deck are available free of charge. For arrival and departure there is a loading zone in front of the hotel entrance.  
Gluten free – Allergies - Vegan
  Many people have food intolerances or want to do without animal products. For us it is of course, to deal with your personal nutritional needs. Please let us know when booking your room.  
Smoking / Non-smoking
  All our rooms, suites and most areas of the hotel are non-smoking area. Smoking is allowed in the smoking lounge at the bar, in the winter garden - this is a separate area in the restaurant - and in the outdoor area.  
Pets
  Please report your four-legged friend before arrival. Out of consideration for other guests and for hygienic reasons pets are not allowed in the restaurant and in the spa area. Cost: € 15,- without food per dog per night.  
Stoiser travel protection
 

We all do not know how life goes like. Protect yourself from any applicable cancellation charges with the "Stoiser travel protection". For € 5 per person per night all costs by cancellation, no show or early departure are covered. Bank details:

Raiba Loipersdorf:
IBAN-Nr.: AT 363807700003010097
BIC-Code: RZSTAT2G077

The Stoiser travel protection is not valid in Christmas holidays!

 
Payment options
  You can pay your invoice with cash card or credit card (American Express, Diners Club, MasterCard, VISA).